How to Deal With Difficult People

25.99 USD

Navigate tough personalities with fresh tactics: set firm limits, practice active listening, and turn tension into teamwork. This concise guide offers real‑world tools for calm, confident conflict resolution.

Brand: John Wiley and Sons Ltd
ISBN: 0857085670
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Dimensions 220 x 141 x 15 mm
ISBN 9780857085672
Number of pages 208
Publisher John Wiley and Sons Ltd
Weight 328 g