Dealing with Difficult People (Creating Success, 36) by Lilley, Roy Book The

Navigate tough interactions with ease as you uncover quick‑win tactics for deescalating tension, mastering nonverbal cues, and turning adversaries into allies in this practical guide.

Brand: Kogan Page
ISBN: 0749475595
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Edition Third edition
Height 139 mm
Imprint KoganPage
ISBN 9780749475598
Languages English
Number of pages 140
Spine width 11 mm
Weight 210 g
Width 216 mm